Most rental questions should be handled directly with the provider first. If the issue cannot be resolved, Beach Chair Hub support can review the report.
If your issue is about pickup, delivery, payment, refund, equipment, time, or service, please contact the rental provider directly first.
Providers are responsible for their own rentals, prices, availability, delivery, pickup, setup, refunds, and customer service.
If you contacted the provider and could not reach an agreement, send a short report to Beach Chair Hub support.
Send us the basic details so we can understand what happened and review the issue.